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June 07, 2008


Wichi Dude

WOW! I guess some people just don't get the concept of "customer service". In the words of "Pretty Woman", "Big mistake. HUGE! Bye now. I have shopping to do."


it will be interesting to see if you actually receive the survey.


WD - Yep, just spent money at their competitor yesterday - HUGE mistake was right.

Bod - the survey is usually sent out by the product maker (in this case Suzuki), so I may or may not get the survey. Naturally if the store itself sent out the survey, I woule, with 99.9% surety, declare that I would never get the survey in a million years (kind of like the gift card - still waiting, but not holding my breath!)

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