When was the last time one of your utility companies personally thanked you? I don't mean in an add, or a generic flier, or a "thank you for your business" on the bill - I mean, took the time to send you a personal letter.
Yesterday we got two envelopes from PSNH (our power company). I first thought that we must have gotten one of the neighbor's bills, along with our own. Upon checking the addressees, they were both to us. I chose to open the skinnier envelope, as I figured that the actual bill was in the fatter envelope (they add in informational pamphlets and return envelopes with the bill).
I took out the sheet of paper, and this is what I read:
"As our meter readers have to wade through deep snow and climb over banks daily during the winter months, it is a pleasure to find someone like yourself who has cleared a path to the meters.
We would like to express our appreciation for your thoughtfulness in taking the time from your schedule to think of the meter reader."
Confession time - the meter is next to the oil tank, so we make sure to keep a path opened up (yes, after every storm, not just when we need oil). However when we moved the oil tank from the greenhouse (which neccessitated a path that went by the electric meter), I eyeballed the meter to make sure it could be seen from the oil tank, or whether we would need to deliberatly shovel a bit further.
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