Jim, of JimSpot, writes about how not to talk to your PC support person. That reminded me of a conversation with a co-worker just before I was laid off.
Keep in mind that the person I was talking to had used computers for several years.
HM: It doesn't work
Me: What doesn't work?
HM: The Inspection computer, it's dead.
Me: What do you mean by "It's dead?"
HM: It doesn't work - the hard drive is fried!
Me: Specifically, what doesn't work?
HM: The computer, it doesn't work.
Me (in exasperation): Does it boot up?
HM: No.
Me (trying to interpret her real meaning): So it doesn't make any noise at all or show any printing on the screen?
HM: No, it doesn't do anything!
Me: Okay, show me
HM (as she pushes the button): See, the button doesn't work.
Me (aha, it's the on/off button that doesn't work, it doesn't even click - so it's not neccesarily the computer).: Okay, what were you doing when you noticed this?
HM: I moved the computer and was cleaning under it.
Me: I'll bet it's a loose wire
HM: No, it's got to be the hard drive, I kind of let the box hit the floor a little hard so I messed up the hard drive
Me (opening up the case and fiddling a little): Let me see . . . There, let's try it now
HM (as the computer boots up): I could have sworn that it was the hard drive
Go to our site, hit the essays, then do a search for "welcome to my world". We have professional idiots on my network, not these amateurs you guys deal with. :)
Posted by: scott | January 28, 2004 at 09:50 AM
I see you're going to be in trouble with NASA as well as my group. Wouldn't the world be a better place if it weren't for people?
Posted by: Wichi Dude | January 28, 2004 at 05:30 PM